Orders & Shipping
1. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the carrier's website.
2. Can I change or cancel my order?
If your order has not yet been processed, you may be able to change or cancel it. Please contact our customer support team as soon as possible with your order details to request changes or cancellations.
Returns & Refunds
1. What is your return policy?
We offer a 30 day return policy for eligible items. Please refer to our Returns & Exchanges page for more information on our return policy and instructions on how to initiate a return.
2. How long does it take to process a refund?
Once your return has been received and inspected, we will process your refund within 15 days. Please note that it may take additional time for the refund to reflect in your account depending on your payment method and financial institution.